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FAQ's

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All Questions
General
Account Activation
Using the Ziksu Account
QR codes
Making Payments
Business Users
Security and Safety
Compliance
Troubleshooting
Account Closure
PayTo
PayID

Ziksu is an Australian Payments Facilitator, offering a fast, secure, and easy to use contactless payment platform with QR codes for instant payments and real-time settlement of funds; available 24/7, 365!

Ziksu is connected to Australia’s domestic payment rails, alleviating the need for international card schemes, payment terminals, and other devices. Effectively lowering fees and surcharges and keeping all money within Australia.

Yes, it's free for Personal users Business users PAYG with low percentage-based transaction fees, and a small, fixed fee to sweep funds to their linked bank account.

Yes, you’ll need a Ziksu account. Anyone in Australia, who is over 18, with Australian citizenship, permanent residency, or a valid visa can open one.

Download the app, verify your identity with a valid photo ID and a selfie, and you’re ready to start transacting.

We verify your identity to follow Australian laws and keep the platform safe from fraud and misuse.

Identity verification usually takes just a few minutes using our secure system.

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Product Disclosure Statement Terms and Conditions Privacy Policy Cookie Policy Disclaimer Whistleblower Policy

Ziksu Capital Ltd (ACN 642 576 350) is not a bank or an authorised deposit-taking institution. The company has developed a Digital Payments Platform and the ZiksuPay app, which focuses on real-time payment solutions for businesses and consumers in Australia, utilising the New Payments Platform (NPP), PayID, and PayTo. As an Australian Payment Facilitator, Ziksu adheres to Consumer Data Rights, industry regulations, including Anti-Money Laundering and Counter-Terrorism Financing (AML/CTF) laws, and is a member of AFCA.